Optimate – Partner Programme Terms
These terms govern the Optimate partner programme: you recommend Optimate, and when someone you referred becomes a paying customer, we pay you a share of what they pay us.
By joining the programme you agree to these terms. They sit alongside our Terms of Service and Privacy Policy.
Contents
1. Who this is between
This agreement is between Optimate Technologies Ltd (“Optimate”, “we”, “us”) and you, the individual or business joining the partner programme (“you”, “the partner”).
It is a commercial agreement between independent businesses. It does not create employment, a partnership in the legal sense, a joint venture, or an agency relationship, and it does not give you authority to make commitments on our behalf.
2. Joining
You need an Optimate account to join. We may accept or decline any application, and we may remove a partner at any time under section 12. You must be at least 18.
You may not join in order to claim commission on your own purchases, or on purchases by a business you control. Self-referral is not a qualifying sale.
3. Commission
- 20% of the amount the customer actually pays, excluding VAT, on each qualifying invoice.
- Recurring for 12 months from a referred customer’s first payment. Each monthly or annual invoice they pay in that window earns commission. After 12 months, commission on that customer stops.
- Commission is calculated on the amount paid, so if a customer uses a discount or promotional code, commission follows the discounted amount.
- We may change commission rates for future referrals with 30 days’ notice. Referrals already made keep the rate they were made under for their 12-month window.
4. How referrals are tracked
- You get a tracked link and, where offered, a code. A click on your link is remembered for 30 days. If the person subscribes in that window, the referral is yours.
- A code beats a click. If someone clicked another partner’s link but typed your code at checkout, the sale is attributed to you — the code is the deliberate act.
- First click wins between links. If a customer clicks two partners’ links, the first is credited.
- Tracking depends on the customer’s browser and settings. We cannot guarantee every referral is captured, and we are not liable for referrals lost to blocked or cleared cookies.
5. Qualifying sales
A sale qualifies when all of the following are true:
- The customer is new to Optimate and was not already a customer or in an active trial.
- They have actually paid an invoice. Free trials and unpaid signups earn nothing until and unless a payment is made.
- The referral was tracked to you under section 4.
- The payment has not been refunded, disputed or reversed.
6. Payment
- Commission is held for a 30-day validation period after it is approved, covering refunds and chargebacks, before it becomes payable.
- We pay out once your payable balance reaches £20. Below that it rolls over.
- Payments are made through Stripe Connect. You will need to complete Stripe’s onboarding, including identity verification. We never hold your funds.
- All amounts are in pounds sterling unless stated otherwise.
- You are responsible for the accuracy of your payout details. We are not liable for payments sent to details you gave us incorrectly.
7. Reversals
Commission can be reversed after it has been credited if the underlying payment is refunded, charged back, or found to have been obtained in breach of these terms. Reversed commission is deducted from your balance. If your balance is insufficient, we may offset it against future commission.
We may withhold commission we reasonably believe results from fraudulent, artificial or self-referred activity, and will tell you why.
8. Disclosure
You must clearly disclose that you have a commercial relationship with us whenever you promote Optimate. In the UK the Advertising Standards Authority requires paid or incentivised promotion to be obvious to the audience before they engage with it.
- Use a clear label such as #ad at the start of a post — not buried in a block of hashtags, not only in a bio, not only on a linked page.
- Use each platform’s own paid-partnership tool where one exists.
- Disclosure is required whether or not you have been paid yet. Being eligible for commission is itself the commercial relationship.
This is your legal obligation as the person publishing, and a condition of remaining in the programme.
9. Prohibited promotion
You must not:
- Send unsolicited bulk email, direct messages or texts promoting Optimate.
- Bid on “Optimate” or confusingly similar terms in paid search, or run ads that appear to be from Optimate.
- Register domains, social accounts or app listings using our name or branding in a way that suggests you are us.
- Offer incentives for app store ratings or reviews. This breaches Apple and Google policy and puts our apps at risk.
- Misrepresent what Optimate does, invent results, quote statistics we have not published, or name customers we have not named.
- Use cookie stuffing, forced clicks, iframes, redirects or any method that sets tracking without a genuine deliberate click.
- Promote Optimate on sites containing illegal, hateful or adult content.
- Post your code or link to coupon-scraping or cashback sites without our written agreement.
Breach of this section may mean commission is withheld or reversed and your removal from the programme.
10. Your status and tax
You are self-employed or acting through your own business. You are responsible for your own income tax, National Insurance and any other taxes on commission you earn, and for registering with HMRC if required.
Commission is stated exclusive of VAT. If you are VAT registered, tell us — VAT may be payable in addition and you may need to invoice us. We do not withhold tax on your behalf.
11. Data protection
To run the programme we process your name, contact details, and payout information (handled by Stripe). See our Privacy Policy.
Your partner dashboard shows aggregate performance — clicks, conversions and commission. It does not identify the customers you referred, and you must not attempt to identify them. Any Optimate data you do see is confidential and may only be used to run your own promotion.
12. Termination
Either of us may end this agreement at any time, for any reason, with written notice. On termination your tracked links and codes stop earning.
Commission already validated remains payable, subject to the £20 threshold and to section 7. If we terminate you for breach of section 9, we may withhold unpaid commission connected with that breach.
13. Changes
We may change these terms. We will give at least 30 days’ notice of material changes to commission or payment. Continuing in the programme after a change takes effect means you accept it.
14. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Nothing here excludes liability that cannot lawfully be excluded. Otherwise, our total liability to you under this agreement is limited to the commission payable to you in the 12 months before the claim.
15. Contact
Optimate Technologies Ltd
Registered in England & Wales, company number 15549018
Registered office: Suite 8 Stapleford Business Hub, 1 Toton Lane, Stapleford, Nottingham, NG9 7JQ
Email: info@optimatesocial.com