Skip to content
Analytics & insights

Downloading your numbers

Export your social media analytics to Excel or CSV: a workbook with a summary, daily numbers and posts, and why a cell is blank rather than a zero.

Download Excel or CSV

  1. Open Analytics and pick the platform and date range you want.
  2. Choose Download.
  3. Pick Excel workbook (a summary, daily numbers and posts on separate tabs), Daily numbers (CSV) or Posts (CSV).

The client report has the same Download button, for the period the report shows. A blank cell means the platform didn't report that number, not that it was zero. Downloads work in a web browser, not in the phone app.

Frequently asked

Which plans include downloads?

Every paid plan and the free trial, the same as Analytics.

Why are some cells blank?

Some platforms don't report every figure. Facebook no longer gives Page reach, for example, and TikTok reports video views rather than impressions. Optimate leaves those blank rather than writing a zero that would read as no one seeing your post.

Was this article helpful?

Related articles

Still stuck? Talk to us

Tell us what you were trying to do and what happened, and someone on the team will reply. We reply to every message.

Think something is down? Check service status